Which of the following is a potential risk if fleet service agents do not follow safety protocols?

The chosen answer, which identifies injury to themselves or others as a potential risk of not following safety protocols, is correct because safety protocols are specifically designed to mitigate risks associated with the operations involved in fleet service. Fleet service agents are responsible for a variety of tasks, including loading and unloading baggage, performing maintenance checks, and ensuring that aircraft are ready for departure. If these agents neglect established safety procedures, the likelihood of accidents increases, leading to potential injuries.

When safety protocols are adhered to, agents minimize the risk of accidents, which protects not only themselves but also their colleagues and passengers. The protocol often includes proper lifting techniques, the use of personal protective equipment, and clear communication practices, all essential to maintaining a safe work environment.

The other options, while they may present concerns in the context of fleet operations, do not directly tie into the immediate physical risks associated with ignoring safety protocols. For example, increased flight delays or loss of baggage could be the result of various operational inefficiencies, but they do not inherently involve physical harm. Similarly, improper handling of passenger complaints relates more to customer service skills than to safety. Thus, while these issues are important from a service and operational standpoint, they do not encompass the critical aspect of personal and co-worker safety that